Who should Live4It?
Live4It is for everyone*! It's intended to help you identify what is important to you; provides opportunities to help you live a longer, healthier life; and then offers easy ways to incorporate those choices into your everyday life. It doesn't try to make you someone you're not: instead, it takes who you are; what's important to you; and helps you achieve what you want to accomplish. *18 years or older
Why are lifestyle and environment important in Live4It?
Scientific studies show longevity can be <30% due to genetic makeup and 70% due to environment and lifestyle.Individual choices, as well as healthy habits, can have a significant impact in your health and longevity. By connecting to a community and encouraging environment, you have access and support to make changes in your health and wellness.
How do I participate in Live4It?
If you are 18 years or older, follow the steps at Live4It Homepage "How Do I Live4It?"
Can someone under the age of 18 years participate?
For a variety of reasons, persons under the age of 18 years are not eligible to participate, at this time. If further questions, please call (866) 403-2785.
What is an Expedition?
An Expedition is a program with start and end dates that allow you to earn points and be challenged and motivated to achieve a healthy lifestyle.
How do I join an Expedition?
Live4It may offer a variety of Expeditions. For specific Expeditions a code may be required. Please check with the sponsoring Organization to see if you qualify to join their Expedition.
What are Just4Fun Points?
Just4Fun Points are earned based on the point value for the various activities within the Live4It mobile and web app and do not have the same rules, requirements, and restrictions as Expedition points. These points are a way you can keep track of your personal Live4It progress (not Expedition specific).
Where can I view my Just4Fun Points?
Just4Fun Points are in the Inspiration & Motivation section (see the “Lightbulb” on the bottom ribbon of the app).
Does Live4It have an App or Web Portal to keep me engaged with the program?
Absolutely! Live4It users have access to our mobile app and web portal. These tools help you keep health and wellness top of mind to reach your L-I-V-E goals.
What if my phone isn’t compatible with the Live4It App? Are there alternative ways of participating with Live4It?
Not a problem! Create an account on the web portal at: live4it.com/Web
What Health Data Source/ Wearable Devices does Live4It support?
We support Fitbit, Garmin, Google Fit and Apple devices. More devices coming soon!
How do I connect a wearable device with the Live4It App?
Step 1: First, you must have an active account tied to your Health Data Source. If not, set up your account with your wearable device following the instructions provided.
Step 2: Click on the hamburger “3 lines” in the top left-hand corner of the app.
Step 3: Select the appropriate Health Data Source that corresponds to the one you own and with which you have an active account.
Step 4: Follow the instructions provided on the following screen. Note that some wearable devices may require you to sign in with your pre-existing account information.
Step 5: Select the back arrow to return to the Live4It App.
You can always click the hamburger “3 lines” in the top left-hand corner and select Health Data Source to see which device you have in use, if applicable. You can also disconnect or change your connected device from the same settings location.
How can I easily log into my Live4It App?
You can turn on Face ID and Touch ID within your Account Settings for easier login access.
How do I change the information entered upon Creating an Account?
To change information previously entered when Creating an Account, go to Account Settings under this icon (referred to as the hamburger).
How do I ensure my “It” is always front of mind?
Upload your personal pictures to the Customize My “It” section in the mobile app or web portal.
What if I’m not in the Eastern Time Zone? How does this impact my data?
Please keep in mind all data will be calculated based upon EST.
How to I make sure my steps/data is synched between my Health Data Source and the Live4It App?
If you are using a wearable device (i.e. Health Data Source) to track your data, you must also sync that device to its Health Data Source app. Live4It pulls data from your Health Data Source’s database (not directly from your wearable device).
It is important to sync regularly between your Health Data Source and Live4It; especially the last day and first day of each month.
For example, if you have a Fitbit, it must be connected to your Fitbit app and synched regularly; Fitbit must also be chosen as your Health Data Source within Live4It, and you log into Live4It regularly.
Why are my steps in the Live4It App not reflecting the same number of steps in my personal tracking device app?
1. Confirm that your device is compatible with the Live4It App. If your device is already connected to the App and you are using a wearable device (i.e. Health Data Source) to track your data, you must also sync that device to its Health Data Source App. Live4It does not pull your activity data directly from your wearable device, instead, Live4It pulls data from your Health Data Source’s database. This means, for example, if you have a Fitbit, it must be connected to your Fitbit app and synced regularly. Fitbit must also be chosen as your Health Data Source within Live4It, and you log into Live4It regularly.
2.Give the Live4It App several minutes to sync with your device’s app each time you launch Live4It.
3. Steps reflected may not be identical to your device because Live4It receives multiple back-end feeds that may give you credit for estimated steps (in some cases, in addition to the steps reflected on your device).
Where will I find Notifications/ Announcements for Live4It?
Notifications will be posted internally in the bell icon at the top of your screen.
The Live4It web portal is not displaying all of the content on the web page, what do I do?
Hold down the Ctrl+Shift+R buttons to force a hard refresh on the page.
How do I join an HOA Expedition?
HealthOne Alliance is pleased to offer an Expedition for all HOA employees. If you are interested in joining, visit live4it.com/web or contact Human Resources.
How do I sign up for the HOA Expedition?
For more details view: HOA Employee: How Do I Join Live4It
What are Expedition points?
Expedition Points are point values that you can earn for various activities in an Expedition, which you have joined. These Expedition Points may count towards various incentives/ rewards, if applicable. Please see Expedition Activities in the Expedition Details section of the app or web portal.
How do I find my Expedition Points?
- Select the Inspiration & Motivation section (see Lightbulb) at the bottom of the screen
OR - If participating in multiple Expeditions, select the Expeditions button and choose the appropriate Expedition.
- Select the Inspiration & Motivation section (see Lightbulb) at the bottom of the screen
- Click on Expedition Points.
- Select the Expedition from the list you want to view your Expedition Points.
How do I begin earning Expedition Points in the HOA Expedition?
After creating an account:
- Select the Expedition icon on the bottom left of the screen and join the appropriate Expedition.
- Review the Expedition Details including the rules, activities and point values.
- For the latest Expedition Activities, rankings, and points check your App often. More events and point opportunities will continue to be added.
What do I receive for Expedition Points earned from the HOA Expedition?
HOA Expedition points can be earned towards incentives such as Live4It Dollars.
1 Expedition Point = 1 Live4It Dollar
Cap is 100 Expedition Points ($100 Live4It Dollars*) per month.
*taxable
What are Live4It Dollars?
Live4It Dollars are actual dollars that are earned by earning Expedition points in the HOA Expedition. They are paid as a line item on your HOA paycheck, if eligible and requirements are met.
1 Live4It Dollar = 1 Expedition Point
Cap is 100 Expedition Points ($100 Live4It Dollars*) per month.
*taxable
Who is eligible to earn Live4It Dollars and other incentives?
Live4It Dollars are for full-time and part-time HOA employees (excludes temporary and contract staff as well as spouses and dependents).
To be eligible for Live4It Dollars and other potential incentives (as applicable), you must complete the following when joining an Expedition:
- Enter Employee ID
- Select Yes for Special Access
- Acknowledge the Authorization and Sharing of Information
- Accept the Expedition Rules
How are Live4It Dollars received?
Live4It Dollars, if earned, will be a line item on the eligible HOA employee’s paycheck.
Live4It Dollars will be applied to the 3rd paycheck of the month, one month following from when the Expedition Points are earned.
How do I ensure that my points sync correctly for the month?
- Log into the Live4It App prior to the end of the month. Activities, such as Physical Activity, Preventive Health and Volunteering must be entered or deleted during the month in which they were completed.
- Log into the Live4It App on the first day of each month. This ensures that all your steps from the previous month have synched.
- Ensure your wearable health tracking device is synced with the Health Data Source (i.e. the corresponding app). The Health Data Source will sync with the Live4It App.
How do I become eligible for potential incentives and rewards (i.e. Live4It Dollars) when joining an Expedition?
You may be eligible for incentives or rewards if your organization/employer has opted to tie incentives to its Expedition through Expedition Points. If prompted, answer the following questions:
- Employee ID
- Select YES for Special Access
- Acknowledge the Authorization and Sharing of Information
You can check to make sure this information is stored in Expedition Settings for your joined Expedition.
What is Special Access?
Special Access is the process in which you grant your Employer and Alliant Health Plans permission to access certain data elements needed to award incentives, as applicable. To earn incentives, as applicable, you must select Yes to Special Access and acknowledge the Authorization and Sharing of Information document when joining the HOA Expedition.
How do I find the code to join a Private Expedition?
The private code for the HOA Expedition is located at S:\Employee Resources\Live4It. If you still need assistance, please contact your HR representative
Are the points for Joining an Expedition listed in my Just4Fun Points total?
No. The points for “Joining an Expedition” are not currently eligible for Just4Fun Points.
My Just4Fun Points and Expedition Points are different- what is the difference?
Expedition Points are earned based on the point value for the various activities of the Expedition you have joined. Just4Fun Points do not have the same rules, requirements, and restrictions as Expedition points.
Certain Expedition Activities have a daily or expedition cap (see Expedition Activities for more info).? Just4Fun Points are not capped.
The only points not currently eligible for Just4Fun Points are the points for “Joining an Expedition.
How do I edit my Expedition Settings?
- Click on the Expedition you have joined and want to edit.
- Click on the Expedition Details box for that Expedition.
- See the Expedition Settings section in light blue.
- Click on the pencil next to the area you wish to edit and follow the instructions.
If I update my mailing address in the App/Portal, will that information be sent to HOA Human Resources for updating my information?
No. Live4It is not tied into Paylocity or any other systems.
What happens to my Expedition points if I leave HOA as my Organization?
If you are no longer employed by HOA, your Expedition points will NOT transfer; you will lose your Expedition points. Per the Expedition rules “Entrants must be participating in the Expedition and employed by Company (Health One Alliance) on the date incentives are awarded, applied and paid.”
How do I join Live4It Walks/ Classes?
Walks are currently held in Facebook Rooms and Classes are held on Microsoft Teams. Please contact HR or see the Outlook invites for more details.